November 24, 2009

 

How to check your Seagate/Maxtor HDD for firmware problem

Update: affected models (not serial numbers): ST31000340AS ST31000340NS STM31000340AS ST3750330AS ST3750330NS STM3750330AS ST3750630AS ST3500320NS STM3500320AS ST3640330AS ST3250310NS STM31000334AS ST3640530AS STM3320614AS ST3500320AS STM3160813AS ST3500620AS ST3500820AS ST31500341AS ST31000333AS ST3640323AS ST3640623AS ST3320613AS ST3320813AS ST3160813AS.

If you like to check whether your hdd is affected by a Seagate/Maxtor firmware fault, use this short tutorial.


Enter your drive's serial number here into: Seagate's firmware update check tool (https://apps1.seagate.com/rms_af_srl_chk/). After that, follow the instructions. If you see "No action required", your drive is not affected by the firmware fault.


How to know your drive's serial:


Linux

I use startctl (http://smartmontools.sourceforge.net).

smartctl -i /dev/sdX

(press TAB after dev/sd and enter your drive number from the given list, for example /dev/sda. However on different distros hdd filename differs, so ou may need to refer to docs). In output of command you'll see your serial:

Serial number:      9RA21232


Windows


I use Seagate DriveDetect.
Here's a screenshot of how output should look like.

In any case, back your data up regularly!

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